Privacy policy

In compliance with the organic law 15/99 of December 13 on protection of aracter Personal data, (in hereafter the company) strictly complies with all necessary measures to ensure the security, integrity and privacy of data provided through the forms of collection of data on the web site (on the site).

Personal data freely entered by the customer (in hereinafter the user) in the forms on the site are used exclusively by the company for their commercial, technical and administrative management. Any personal data of our customers be transferred to third parties without the express consent of the affected company. The Company undertakes to cancel the personal data collected when they are no longer be necessary or relevant for the purpose for which it was collected.

The company will enter the transfer of data only when it involves a need to be able to provide to its customers contracted services, giving these only to those entities and bodies that are necessarily linked with the provision of the various services offered on the site, workers or collaborators of the company and companies or professional firms which cooperate or help on logistical issues and intimate administrative, legal, fiscal or financial.

The authorised representative of the company access to customer data is controlled and hierarchical, according to the internal politics of access and processing of customer data.

Users who enter their personal data in the different forms of discharge from the site will have full capacity to exercise their rights of access, rectification, cancellation and opposition at any time from the company, in accordance with the aforementioned LOPD.

The data transmission is carried out in a way encrypted under a secure connection; the company ensures absolute confidentiality and privacy of personal data collected and therefore essential safety measures have been taken to avoid the alteration, loss, treatment or non authorized access and thus guarantee its integrity and security. However, the company does not warrant that third party unauthorized access by carrying out any kind of attack on the system may have knowledge of the characteristics of the use that the users make of the site. Therefore, the company will not be in any case responsible for any incidents that may arise around personal data when they arise well an attack or unauthorized access to the site systems, so that it is impossible to detect by the current security measures either when due to a lack of diligence of the user as to the guardianship and custody of their keys and access your own data personal.

The information provided by the user must be truthful. For this purpose, the user guarantees the authenticity of all data communicated as a result of filling in the necessary forms for the procurement of services. It is also the user's responsibility to keep this information constantly updated so that it responds at all times to the actual situation of the user. The user is solely responsible for the false or inexact manifestations that perform and the damages caused to the company or to third parties for the information provided.

The company expressly prohibits the reproduction, distribution, public communication, transformation, total or partial, or any other activity that can be done with the content or the site software not even quoting the source, without written consent of the company.

The resolution of any dispute, controversy or claim arising from your use of the site, its content, or any of the products and/or services offered, shall be subject to Spanish legislation and must be brought before the courts and tribunals of Seville (Spain).

For any query in respect of adopted privacy policy or in the execution of the rights granted by the data protection act to the plaintiff, the company puts at your disposal the email address "info at sleeking dot com".

To comply with the provisions of law 34 / 2006, of 11 January, the society of information and e-commerce services, below are general information of this web site: trademark: definitive Japanese straightening, owned by:; registered office in: c / Enramadilla No. 7. 41018 Sevilla, Spain. Phone: + 34 (95) 4221050 Email: "info at sleeking dot com"

The agreement of consumption:

Materials and products created and sold by are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, sales online disclaims all warranties, express or implied, including, but not limited to the fitness for a particular purpose or any other use. online sales not represent or warrant that the components contained in the product will be free of harmful components or defect-free. sales online does not make any warranties or representations regarding the use of its products or the materials on your Web site or other documentation in terms of accuracy, veracity, suitability, usefulness, timeliness, reliability or otherwise. sales online will not be liable for any special or consequential damages resulting from the use or inability to use the materials on this site or the performance of the products, even if sales online has been advised of the possibility of such damages.

In the event that a product mistakenly listed at an incorrect price, sales online reserves the right to refuse or cancel any orders placed for products listed at the incorrect price. sales online reserves the right to reject or cancel such orders and whether or not the order is confirmed and your credit card charged. If your credit card has already claimed the purchase and your order is cancelled, a credit to your ira account charged to your credit card with the amount of the incorrect price.
Before applying any cosmetics preparation that is new to you, we recommend conducting a patch test to check its compatibility with you or your client's skin.
In order to carry out a test patch, apply a small amount of the product on the skin on the inside of the wrist. If you experience any kind of sensitivity, burning or stabbing, tingling, redness or temporary discoloration of parts of the skin after the thereto, remove the product from the area where it is applied with warm water and a damp cloth if necessary. These answers indicate that the product is not suitable for this type of skin in particular and that it should not be used. If you feel any discomfort at any time during the application, discontinue its use. online sales used natural ingredients whenever possible, our products may vary in color and consistency with each new batch that we do. These natural variations will not affect in any way the quality of the product. Mix well before applying any product.
Many people are allergic to a wide variety of foods and natural substances. Medical experts don't always know what triggers reactions. Despite rigorous safety assessment and testing that we perform our components, we know that there are a small number of people who are sensitive to a variety of specific compounds. Consumers who have known sensitivity to specific compounds should always check the ingredients label to make sure there are no compounds that could lead to an allergy.


When performing a requested by phone, fax, email or online, you est & qaacute; making an official announcement that you possess a valid cosmetology license for the State in which practice, or that you are the owner of a lounge licensed. reserves the right to deny service to unlicensed products individual. These are applied by stylists intimately familiar with the system of smoothing, its functions, compounds and possible reactions. Any stylist or salon involved in the use or application of any product for the hair or treatment is solely responsible for the effects of that product, and security systems from salon, as ventilation space or environmental monitoring.
All forms of hair straightening Japanese refer to the technical application of chemical formulas to levels dangerously high heat. Even if you are professional licensed and have received advanced training, this process still should be considered extremely dangerous. Regardless of your background, if you feel uncomfortable with applying procedures, including chemical formulations necessary and harmful vapors / fumes which may be released, you should not purchase these products.

Return policy:

We will always do everything possible to ensure that each order received is completely satisfactory. However, we understand that sometimes it is not possible to return or replace it due to unforeseen or uncontrollable circumstances. To answer questions you may have, please take a moment to review our standard policy.

Returns and restocking fees policy:

Any problems with shipping or any product they need and restocking, devoluciin or replacement, must be reported within 24 hours of delivery. After this period, all sales are final. does not sell "sample" of products. Our products are sold in quantities suitable for Professional salon use, and are sufficient for multiple treatments. Products not be returned or changed if they are bought by people who are not licensed (in violation of our terms and conditions). Any product that has been used in any way or open is not safe for re-sale and should be discarded. Therefore, open, or products in the original packaging has been tampered or damaged (for example, as proof of wear, scratches, stains, etc.) will not be refunded or returned.

When your order arrives:

First of all (or the delivery address) check the status of your merchandise, please, be sure to check the packaging for signs of external damage. You should refuse to accept any shipment with damaged packing company and make a notation on the delivery sheet observations that damaged packaging for transportation or articles. If the packaging appears to be well, after signing for delivery open all boxes and check the contents immediately. If you discover defects, damages or errors in their products, must be notified within 24 hours of the delivery of the shipment. In the case of "hidden damage" on the products, please, make a claim to the transport service within 24 hours of delivery. We cannot accept claims for return or replacement after this period, since we can not pass the company claims after this time. If for some reason you decide to return your order, must be notified in within 2 working days for you to receive a return authorization. Once you receive your return authorization you will have 7 days to return the products. Any return authorization is subject to a 35% rate of reposicioin plus the cost of transportation of output, regardless of if a new order is placed. This deduction will be held beginning its return automatically. We will only accept a refund authorized if the product is returned in its original packaging or suitable protective packaging. Products must be new, unopened (unused) in perfect condition and be all the contents sent in the original order. Any item (s) that used or damaged may not be eligible for a refund.

Electric material specifications:

Service as well as the warranty the manufacturer/importer covers it directly once authorized the return of the product for, you must send the device with the guarantee, which is inside the package, along with the original packaging in perfect condition and receipt/invoice of your purchase. The article is ¨industrial¨ since it is for professional use. Once acquires as buy online everything is managed in the same way, so that prices can be more economic due to lack of intermediaries, but logically not contar´ with a physical settlement at any time. We recommend that you contact the manufacturer/importer and check if is indeed an intermediary. Professional electronics makers understand such products as industrial, and as such provide a guarantee of six months and costs are assumed by the client until the manufacturer determined that actually the problem is due to a problem of origin and do not use or mishandling. Shipping of the item runs through the customer's account in the same way that in person should go to a settlement for your examination until it is determined the cause of the problem/fault. Your way to proceed is to request the shipping of the article or the manufacturer or importer in Spain and they must prove the failure of the material, if such failure actually occurs will be sent an article again, free of charge for the customer and with the return of shipping costs. The warranty of six months from the purchase of the appliance is understood as possible failure of origin and not by a misuse of the same. About warranties, are you points if you want to contact SOCAP or with any other vendor and verify such information:
If the product defect is manifested during the first six months from the date of delivery (new or second hand product), means that this defect already existed when they delivered it, i.e., that was born. Then, corresponds to the person selling prove otherwise and that the defect occurred then because of misuse or defective maintenance. That person is who has to prove, ultimately delivered the product in accordance with the agreed conditions.
If the defect appears after the first 6 months and up to 2 years from the date of delivery, the person consuming and user is who has to prove that the defect was born and it is not due to misuse or the passage of time. This demonstration asks often, an assessment of the product.

Sincerely as users and vendors not understand should be an act of good faith with respect to purchases of items, but have also proven by other earlier marks even if they have a commercial warranty (most time of the above law), rarely even meet because as we have detailed him after those six months buyer is the one who has to prove that the failure is not due to misuse or step of the time, by what we understand either with this or another brand, normally, after said time are usually welcome as previously detailed. Our intention is to give you the best product, but also help with respect to these and other questions, but we must be honest and because the product is not manufactured by us and to be intermediaries would like us to take into account the above.
Remember that only accepts authorized returns, and only in these cases the refund will be made only once the item has been returned, once received the article either by the manufacturer/importer or the amount shall be returned within fifteen working days, in the same way in which the payment is run and never by other means other than the first. sells professional products to qualified and professional personnel in the sector, if you does not correspond to this group please don't buy our car, since the law of guarantees is concise in this matter and would you usurping a professional group for the award of best prices and not final prices public. may require demonstration of such professional group through the submission of various documents including the comunicacioaacute; n's business (IAE) for the relevant verification.

Don't forget that may need to contact you either by phone / and or e-mail, and one does not replace the other. Due to countless requests to Please note the following: is a registered trademark according to the law 17/2001 of 7 December marks, 'the trade mark confer on its owner the exclusive right to use it in the course of trade' (art.34). Is for this reason that the proprietor of the trade can intervene and contact with many companies/individuals on the Internet linking its brand by a unconsented use of it in the same way we remind users that they can try to harm the image of the brand as in the case of use of the reputation of others or not exact exposure to the reality of events with the company to try to understand of defame or do damage to the brand exist other ways to do this, there will be many legal actions are appropriate. We warn of the prohibition of false on this web identities as well as persecution and corresponding complaint of many people with such false identities which wish to take advantage of the lack of legal knowledge that unfortunately lack the companies which are established in a medium like the Internet.
Shipping specifications: performs shipments of orders once they have been successfully paid, delivery time varies between two and four days from the acceptance of the payment. If we do not have stock, the delivery can be delayed considerably until we have acquired material. In the event that we are not going to have the material in more than a week, will contact the customer via telephone or email to adapt with the best possible solution. uses messaging services and does not usually use, in unique cases where you opt for this company will be in shipments where the material has a lower cost with the shipping price of 30 euros as this is the amount that the company ensures economically. See for shipping to the Canary Islands, Ceuta and Melilla by the economic conditions that have these populations not being General with the rest of the communities of the Spanish territory.


Although the information on this Web site is accessible worldwide, not all products or services described in this Web site are available to all persons or in all geographic locations or jurisdictions. and advertisers reserve the right to limit the provision of its products or services to any person, geographic area, or jurisdiction so desiring and limit the quantities of products or services offered. Any offer for any product, material or service made on this Web site is void where prohibited. is not responsible for order in the jurisdiction where the products are prohibited and not be responsible for possible criminal actions, and the client shall be responsible for such charges.

The user gives for read and accepted all our legal conditions at the time that is recorded in any section and gives use of our website.

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